We are here to help

How Can I Reset My Password?

Having trouble signing in? You can reset your BKFC+ account password from the BKFC+ website, mobile app, or TV app.

Tip: Make sure you're using the email address associated with your BKFC+ account before requesting a password reset.

 

Reset your password on the BKFC+ website

Sign in page: Select Forgot Password? to begin resetting your password.

  1. Go to https://watch.bkfc.com.
  2. Select Log In.
  3. Select Forgot Password?
  4. Enter the email address associated with your BKFC+ account.
  5. Select Send reset email.
  6. Check your inbox (and spam or junk folder) for the password reset email.
  7. Open the password reset email and select the reset link.
  8. Enter your new password and confirm it.
  9. Select Update password.
  10. Return to the sign-in page and log in using your new password.

Note: If your password reset link has expired or is invalid, request a new password reset email using the Forgot Password? option.

 

Reset your password on the BKFC+ mobile app

Mobile app sign-in screen: Enter your email address, then tap Forgot password?

  1. Open the BKFC+ app.
  2. Enter the email address associated with your BKFC+ account.
  3. Tap Forgot password?
  4. A password reset link will be sent to your email.
  5. Open the email and follow the instructions to create a new password.
  6. Return to the BKFC+ app and sign in using your new password.

Note: If you select Forgot password? before entering your email address, you'll be prompted to enter it before requesting a password reset.

 

Reset your password on Apple TV, Android TV, or Fire TV

  1. On the sign-in screen, enter your email address.
  2. Select Forgot Password?
  3. A password reset link will be sent to your email.
  4. Open the email on another device and follow the instructions to reset your password.
  5. Return to the TV app and sign in using your new password.

Note: Enter your email address before selecting Forgot Password? Otherwise, you'll be prompted to enter your email before requesting a password reset.

 

Still having trouble?

If you're unable to reset your password, try the following:

  • Make sure you're using the email address associated with your BKFC+ account.
  • Check your spam or junk folder for the password reset email.
  • Ensure your device has a stable internet connection.
  • If you're using the website, try another supported browser or clear your browser cache and cookies.
  • If you're using the mobile app, make sure you're using the latest version of BKFC+.
  • If you're using a TV app, restart the app and try again.

If you continue to experience issues after resetting your password, please contact BKFC Support.

 

Frequently Asked Questions

I didn't receive my password reset email.

Check your spam or junk folder and verify that you entered the email address associated with your BKFC+ account. If you still don't receive the email, request another password reset.

 

My password reset link doesn't work.

Password reset links may expire or become invalid. Request a new password reset email and use the most recent email you receive.

 

I reset my password but still can't sign in.

Double-check that you're signing in with the correct email address and your newly created password. If the issue continues, please contact BKFC Support.

 

I don't remember which email address I used.

Make sure you're using the email address associated with your BKFC+ account. If you have multiple email addresses, try each one until you receive the password reset email. If you still can't locate your account, please contact BKFC Support.im

Was this article helpful?