How Can I Reset My Password?
Having trouble signing in? You can reset your BKFC+ account password from the BKFC+ website, mobile app, or TV app.
Tip: Make sure you're using the email address associated with your BKFC+ account before requesting a password reset.
Reset your password on the BKFC+ website
Sign in page: Select Forgot Password? to begin resetting your password.
- Go to https://watch.bkfc.com.
- Select Log In.
- Select Forgot Password?
- Enter the email address associated with your BKFC+ account.
- Select Send reset email.
- Check your inbox (and spam or junk folder) for the password reset email.
- Open the password reset email and select the reset link.
- Enter your new password and confirm it.
- Select Update password.
- Return to the sign-in page and log in using your new password.
Note: If your password reset link has expired or is invalid, request a new password reset email using the Forgot Password? option.
Reset your password on the BKFC+ mobile app
Mobile app sign-in screen: Enter your email address, then tap Forgot password?
- Open the BKFC+ app.
- Enter the email address associated with your BKFC+ account.
- Tap Forgot password?
- A password reset link will be sent to your email.
- Open the email and follow the instructions to create a new password.
- Return to the BKFC+ app and sign in using your new password.
Note: If you select Forgot password? before entering your email address, you'll be prompted to enter it before requesting a password reset.
Reset your password on Apple TV, Android TV, or Fire TV
- On the sign-in screen, enter your email address.
- Select Forgot Password?
- A password reset link will be sent to your email.
- Open the email on another device and follow the instructions to reset your password.
- Return to the TV app and sign in using your new password.
Note: Enter your email address before selecting Forgot Password? Otherwise, you'll be prompted to enter your email before requesting a password reset.
Still having trouble?
If you're unable to reset your password, try the following:
- Make sure you're using the email address associated with your BKFC+ account.
- Check your spam or junk folder for the password reset email.
- Ensure your device has a stable internet connection.
- If you're using the website, try another supported browser or clear your browser cache and cookies.
- If you're using the mobile app, make sure you're using the latest version of BKFC+.
- If you're using a TV app, restart the app and try again.
If you continue to experience issues after resetting your password, please contact BKFC Support.
Frequently Asked Questions
I didn't receive my password reset email.
Check your spam or junk folder and verify that you entered the email address associated with your BKFC+ account. If you still don't receive the email, request another password reset.
My password reset link doesn't work.
Password reset links may expire or become invalid. Request a new password reset email and use the most recent email you receive.
I reset my password but still can't sign in.
Double-check that you're signing in with the correct email address and your newly created password. If the issue continues, please contact BKFC Support.
I don't remember which email address I used.
Make sure you're using the email address associated with your BKFC+ account. If you have multiple email addresses, try each one until you receive the password reset email. If you still can't locate your account, please contact BKFC Support.im